International Flat Figure Society - British Flat Figure Society
Feedback Forum - Comments => Report a Problem => Topic started by: Richard on December 17, 2017, 01:18:51 PM
Title: Problem with pictures ?
Post by: Richard on December 17, 2017, 01:18:51 PM
Hello Marko
Today I can't manage to add photos to my post despite several attempts while I can send these ones as attached files to an email.
Where is there the problem, on my PC or on the site ?
Kindest regards. Richard
Title: Re: Problem with pictures ?
Post by: moritz on December 17, 2017, 01:31:46 PM
Test upload of picture.
Let's see if this works.
Title: Re: Problem with pictures ?
Post by: marko on December 17, 2017, 01:42:15 PM
Hmm. Richard I just tried in a test account and added a picture from Louis as below successfully.Hopefully this is what you are doing?
1.) Click on the "+" sign below Attachments and other options
2.) It will look as below. You then should be able to drag and drop a file from your computer into the Grey Box - Drop Files here ' or you can click on "" Add Attachment" - in the black rectangle - and choose a file.
3.) After it has finished uploading click on "Post" in the right hand cornerAre others also having issues?
Richard if this is not working send me a Message and we can work through it.
-cheers
mark 8)
Title: Re: Problem with pictures ?
Post by: Richard on December 18, 2017, 02:55:41 AM
Hello Marko
When I am adding a picture, first it is downloaded then appears the following error message : DSC00652.JPG Error SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
I don't understand as before the device was working well. Now I don't know what I have to do and if anyone could give me a piece of advice I should be grateful.
Richard
Title: Re: Problem with pictures ?
Post by: errant49 on December 18, 2017, 10:04:49 AM
Bonjour Richard
I sometimes have this message Nevertheless I clic on "Post" and it works ! Try it !
Eric
Title: Re: Problem with pictures ?
Post by: Richard on December 20, 2017, 10:57:46 AM
Hello Eric
I'll follow your piece of advice and let's see what is happening.
Richard
Title: Re: Problem with pictures ?
Post by: marko on January 27, 2018, 01:23:26 PM
This issue has been on and off for a bit, most recently with Joerg. It seems related with an on-going memory issue our software has been generating which I am hopefully dealing with today.
Our site is moving to a slightly more performant/expensive yearly option that hopefully will deal with this and some other issues. It is also in need of some consolidation and clean up which I am hoping to perform over the spring.
Hopefully you will notice a more consistently performant site after today and hopefully the picture issues disappear as well.
mark 8) P.S. I am picking up the tab for this upgrade as payback for the great pleasure the society has given to me. Cross the fingers and hopefully things settle down.
Title: Re: Problem with pictures ?
Post by: Hannibal on January 27, 2018, 02:48:35 PM
Bravo Marko, we love you all !!!
Title: Re: Problem with pictures ?
Post by: Brian on January 28, 2018, 06:07:07 AM
[size=0px] SDC16912.JPG
[/size][/color]Error SyntaxError: JSON.parse Error: Invalid character at position:1
This is what I'm getting when posting photo, but the photo still appears.