International Flat Figure Society - British Flat Figure Society

Feedback Forum - Comments => Report a Problem => Topic started by: Richard on December 17, 2017, 01:18:51 PM

Title: Problem with pictures ?
Post by: Richard on December 17, 2017, 01:18:51 PM
Hello Marko

Today I can't manage to add photos to my post despite several attempts while I can send these ones as attached files to an email.

Where is there the problem, on my PC or on the site ?

Kindest regards.
Richard
Title: Re: Problem with pictures ?
Post by: moritz on December 17, 2017, 01:31:46 PM
Test upload of picture.


Let's see if this works.

Title: Re: Problem with pictures ?
Post by: marko on December 17, 2017, 01:42:15 PM
Hmm.  Richard I just tried in a test account and added a picture from Louis as below successfully.Hopefully this is what you are doing? 

1.)  Click on the "+" sign below Attachments and other options

2.)  It will look as below.  You then should be able to drag and drop a file from your computer into the Grey Box - Drop Files here ' or you can click on "" Add Attachment" - in the black rectangle - and choose a file.

3.)  After it has finished uploading click on "Post" in the right hand cornerAre others also having issues?

Richard if this is not working send me a Message and we can work through it.

-cheers

mark 8)
Title: Re: Problem with pictures ?
Post by: Richard on December 18, 2017, 02:55:41 AM
Hello Marko

When I am adding a picture, first it is downloaded then appears the following error message :
 DSC00652.JPG Error SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data

I don't understand as before the device was working well. Now I don't know what I have to do and if anyone could give me a piece of advice I should be grateful.

Richard
Title: Re: Problem with pictures ?
Post by: errant49 on December 18, 2017, 10:04:49 AM
Bonjour Richard


I sometimes have this message
Nevertheless I clic on "Post" and it works !
Try it  !


Eric
Title: Re: Problem with pictures ?
Post by: Richard on December 20, 2017, 10:57:46 AM
Hello Eric

I'll follow your piece of advice and let's see what is happening.

Richard
Title: Re: Problem with pictures ?
Post by: marko on January 27, 2018, 01:23:26 PM
This issue has been on and off for a bit, most recently with Joerg.  It seems related with an on-going memory issue our software has been generating which I am hopefully dealing with today.

Our site is moving to a slightly more performant/expensive yearly option that hopefully will deal with this and some other issues.  It is also in need of some consolidation and clean up which I am hoping to perform over the spring.

Hopefully you will notice a more consistently performant site after today and hopefully the picture issues disappear as well.

mark  8)

P.S. I am picking up the tab for this upgrade as payback for the great pleasure the
society has given to me.  Cross the fingers and hopefully things settle down.
Title: Re: Problem with pictures ?
Post by: Hannibal on January 27, 2018, 02:48:35 PM
Bravo Marko, we love you all !!!
Title: Re: Problem with pictures ?
Post by: Brian on January 28, 2018, 06:07:07 AM
[size=0px]    SDC16912.JPG
 
[/size]
[/color]Error SyntaxError: JSON.parse Error: Invalid character at position:1
 
This is what I'm getting when posting photo, but the photo still appears.