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Feedback Forum - Comments => Report a Problem => Topic started by: errant49 on October 14, 2014, 02:26:54 AM

Title: to Marco
Post by: errant49 on October 14, 2014, 02:26:54 AM
Hi Marco
I have a problem when looking at the site with my Galaxy Tab
I only have the "unread post" column and can't get the "new posts"column
Indo not know if it is a site problem or my tab
What do you think ?
Thank you
Eric
Title: Re: to Marco
Post by: Roger on October 14, 2014, 03:54:48 AM
I just got home yesterday and noticed this too. I have the same problem as Eric when viewing on my Kindle but on my laptop it is fine and showing both New and Unread columns.
Title: Re: to Marco
Post by: marko on October 14, 2014, 11:20:04 AM
I don't have either of these devices which makes it tougher to diagnose these kinds of issues.  Can one of you send me a screen print of what you are seeing please?  I do have theory but, tough to validate without being able to see it.


cheers


mark  8)
Title: Re: to Marco
Post by: Roger on October 14, 2014, 11:52:02 AM
I don't know how to do a screen print on Kindle or even if it's possible so I took a photo instead.  ;D Hopefully you can see what we mean and it is useful.
Title: Re: to Marco
Post by: marko on October 14, 2014, 01:49:03 PM
That works tell me how this works.


This is how my screen looks - a little different from your but, close
[attach=1]


You will note I here I have marked an item 1 and item 2
[attach=2]


If you click on Unread Posts - item 2 here it should show you posts you have not read yet, i.e. new, for the Current Topic.  If you click it a second time it will show you Unread Posts from the Entire site.


You will also note an item 1 in the upper right hand corner which is a carot that looks like V.  Click on the carot and you should see it turn ^ and in the left hand corner you should see the following:


[attach=3]


Let me know if either of these changes work.


mark  8)
Title: Re: to Marco
Post by: Roger on October 14, 2014, 02:28:49 PM
Item 1 is working fine as is Item 2, however there is not the New Posts menu on my Kindle. Not to worry though it's not a massive problem and thank you for taking the time to try and sort it out Mark.
Title: Re: to Marco
Post by: errant49 on October 14, 2014, 03:03:48 PM
Same problem as Roger
The "new posts" column does not appear in item 2
Eric
Title: Re: to Marco
Post by: marko on October 14, 2014, 03:19:15 PM
How about now - have you seen a reappareance?


mark  8)
Title: Re: to Marco
Post by: Roger on October 14, 2014, 03:24:22 PM
Nope, just the same.
Title: Re: to Marco
Post by: errant49 on October 14, 2014, 03:45:13 PM
Same too
Eric
Title: Re: to Marco
Post by: marko on October 14, 2014, 08:01:08 PM
Ok one more try - what about now?


mark  :o
Title: Re: to Marco
Post by: Roger on October 15, 2014, 12:41:53 AM
It's still the same Mark. It's obviously something to do with the devices Eric and I are using. I'm sure we will cope, thank you for trying to help.
Title: Re: to Marco
Post by: Glen on October 15, 2014, 11:19:30 AM
If I may weigh in... I primarily use my desktop computer to view the internet. Occasionally, I will use my wife's Nook. I've found the tablets and readers often do NOT view the interweb the same way as a dedicated computer. Formatting is often different and peripheral sidebars may be absent as well. I don't think there is an internationally recognized fix for this (yet), since readers and tablets are not fully standardized.


Jus' sayin'...


Glen
Title: Re: to Marco
Post by: Roger on October 15, 2014, 12:42:21 PM
I think you've hit the nail on the head there Glen.
Title: Re: to Marco
Post by: PJDeluhery on October 17, 2014, 05:18:16 PM
I usually view from a desktop, and I do not see the unread posts column.  Just the new posts - which contains only one post.

I've been going to the View Most Recent Posts at the bottom of the page to scroll thru and find the ones I have not read that are not in New Posts.

(Signed)
Confused in the States  ;D
Title: Re: to Marco
Post by: PJDeluhery on October 17, 2014, 05:23:15 PM
Holy fecal material!   :-[
I just found that little white down arrow at the top right of the screen!  :o
NOW I see them.